OPPORTUNITÉ D’EMPLOI

Identité de l’entreprise :

Entreprise : Triadss Tech Solutions

Nom du contact : M. Jayakumar RADHAKRISHNAN

Fonction : Directeur Des Opérations

Effectif salarié : Plus de 1200 salariés au sein du groupe partout dans le monde.

Adresse : Regus Centre, 155, Cours Berriat, 38028 Grenoble, CS 70022, CEDEX 1, GRENOBLE.

Téléphone : +33 6 89 58 35 84

Site Web : www.triadss.fr

Merci de transmettre votre candidature à jai@triadss.com

Poste proposé : Responsable de Développement Commercial Bilingue Français Anglais H/F

Profil de l’ Entreprise Triadss

TRIADSS est une entreprise Informatique et Ressources humaines proposant la consultation, les services informatiques, exécution, des tests, gestion d’application et solutions de la chaine d’approvisionnement des gens pour les entreprises globales, combinaison de l’équipe surplace et offshore développement capacités pour délivrer les solutions qui accélère résultats, réduit le prix et offrir signifiant rendement de l’investissement aux clients.

Les services nous assurons sont Les services informatiques, Consultation de Ressources Humaines, Les services de Telecom, Recrutement, Formation, L’externalisation du processus de recrutement (RPO) et gestion de ressources .

Nombre de postes : 1 Domaine d’activité : Chaine d’approvisionnement ERP , Intégration d’ERP Description du poste :

Vendre les produits et services de Progiciel de Gestion Intégrée de l’entreprise aux clients, Chaine d’approvisionnement ERP.

Développer le portefeuille clients.

Générer une activité considérable sur le territoire Français et Européen.

Proposer de nouvelles pistes, en les suivant de près pour garantir leur réussite.

Garantir la rentabilité de l’entreprise sur le territoire français et européen.

Atteindre des objectifs chiffrés, dans la consolidation du projet de A à Z.

‍

Lieu du travail : Grenoble

Conditions de travail :Flexible pour se déplacer pours les rencontres.

Nature et durée du contrat proposé :CDI

Horaires :Temps plein

Rémunération : 38 000 € brut annuel

Profil du candidat recherché

Niveau du diplôme recherché : diplôme ou équivalent BAC+5

Expérience requise : 5 ans d’expérience à minima dans la vente de logiciels et de prestations de services à destination des entreprises de fabrication et d’ingénierie. Une expérience ou une exposition au secteur boisson et alimentaire, aéronautique, société de fabrication de logiciel dans la matière de la vente serait un plus, ainsi qu’une expérience en tant que responsable commercial grands comptes.

Nous recherchons une personne extrêmement motivée et avenante, souhaitant s’impliquer dans de nouveaux projets, aimant vendre, ayant le contact facile et disposant d’un esprit analytique réel.

Connaissances et compétences requises :

Langue maternelle Français et très bon niveau en Anglais.
Capacité de démarrer une activité.
Devrez pouvoir comprendre à propos des produits logiciels
Une expérience réussie en business développement.
Connaissance du secteur boisson et alimentaire, aéronautique.

Planning et modalités de recrutement

Date de transmission des candidatures : Dès réception

Date d’embauche prévue : Dès que possible

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Title: Data Center Engineer
Location: Bangalore
Job Description:

Pure Data Center Engr in networking ( No firewall and load balancer)
Good with Nexus ( 3 Years of Experience ) and Campus Networking.
Hands on experience on Data Center - LAN and Switching.
Overall 4-5 Year of experience in above technologies

Brief Description of Services to be Provided/Project Supported:Perform Life Cycle Management and provisioning activities for the enterprise data center network

Responsibilities:

Collaborate with project teams on specific areas related to solution designs and implementations
Provide network engineering support to maintain and upgrade the enterprise network infrastructure (Cisco IOS, NXOS, etc.)
Provide testing and ongoing sustainment of networking infrastructure environments
Ensure strict adherence to network configuration and compliance standards

Qualifications:

Network Certifications such as Cisco Certified Internetworking Expert (CCIE) or Cisco Certified Network Professional (CCNP) (Preferred)
Education - Bachelor of Science degree in Computer Engineering, Computer Science, Applied Science, Electrical Engineering, or Math or equivalent experience (Preferred)
Demonstrated experience (2-3 years) in several key technology areas, and a strong foundation all network technology infrastructures and systems (switching, routing, protocols, firewalls, VPN’s, WAN architectures, Load-balancing and DNS, Wireless, Authentication and management systems, VoIP, etc.)
Analytical and complex problem-solving skills; troubleshooting and root cause analysis for system-wide issues, including application issues, network issues and virus mitigation
Proven ability to drive results in oneself and others; ability to manage time, resources and priorities; develop plans, work through adversity and consistently meet deadlines and produce effective results
Effective verbal and written communication skills; the ability to communicate effectively in all business relationships and various levels of management in a clear and direct manner
Strong interpersonal skills and teamwork traits; adeptness in working in close cooperation with teammates; ability to build solid working relationships across functional boundaries; the capacity to work through difficult issues in an effective, pragmatic fashion and to negotiate with tact and persuasiveness; ability to foster strong vendor and partner relationships

Principal Functional Skills / Competencies associated with this Title:

Change Control
Local Area Networks
Modeling: Data, Process, Events, Objects
Network Architecture
Network Performance Management
Networking/Communications Hardware
Networking/Communications Software
Process Management
System and Technology Integration
TCP/IP
Technical Troubleshooting
Telecommunications
Virtual Private Networks (VPNs)
VoIP Technologies
Wide Area Networks

Title: Genesys Voice Network Service
Location: Remote
Job Description:

Provide technical oversight to multiple scrum teams, help implement strategic solutions
Partner with IT and Business teams across various organizations to plan for migrations and Day 2 enhancement work
Lead Technical Center of Excellence (TCoE) to drive innovations, reduce technical debt and to deliver new capabilities.
Development experience using Genesys Suite of technologies (Genesys CTI, Genesys Rule Engine, Genesys SIP, Genesys Composer, ORS (Orchestration Server), Genesys OCS, Genesys Workspace.)
Design and Development experience in Routing Applications for Voice routing using Composer / IRD, SCXML is a must and VXML will be of added advantage.
Proficient in Client applications like GRAT, Composer, GAX (Genesys Administrator Extension), GA (Genesys Administrator), Pulse, log analysis tools.
Database knowledge pertaining to SQL and Cassandra will be considered a plus.
Having a strong knowledge in SDLC.
CICD experience with Jenkins and GitHub.
Experience with basic Java development is a plus.
Working knowledge of Cisco Framework, reporting, routing, integrations and multi-channel components is a plus.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

‍Required Qualifications:

3+ years of Voice Routing Development Experience in Genesys Contact Center Solutions
3+ years of Genesys Framework and GVP experience
Experience in developing Routing workflows using Composer.
Expert in Genesys Rules Engine and rules development
Experience in designing, developing and debugging routing solutions implemented using Genesys Orchestration Server, Genesys Rules Engine and URS
Ability to design & develop call treatment, routing call flows and new solutions to meet emerging customer needs.
Experience in troubleshooting routing issues in production on call
Excellent Communication and interpersonal skills

Preferred Qualifications:

Genesys certification in Routing.
Experience in Splunk.
Experience on Build automation tools such as Anthill Pro, XL Deploy, and Jenkins to support CI / CD approach
Experience using Cyara for call flow automation testing.
Experience with OMNI (Chat, SMS etc.) routing.
Good understanding of the Agile / Kanban methodology.

Title: Product Manager
Location: Hyderabad/Bangalore
Job Description:
Key Responsibilities:

Market Research and Analysis, including competitive landscape trends and market sizing, for the logistics and transportation industry
Gather feature requirements from customers and internal teams
Own and publish Quarterly Roadmap plan, outline the strategy, features, and share your progress and future-looking product vision to internal and external stakeholders
Work with user experience team to create detailed feature specs, iterate prototypes, validate with stakeholders
Turn over the feature specifications to the development team to implement
Work directly with the engineering team throughout the product development lifecycle. Good Understanding of software development cycles, A/B testing, product engineering, and experience in using JIRA for product management, dashboards.
Help build external-facing content and coordinate with marketing to develop product campaigns
Manage Product Lifecycle.
Ensure features built are enabled correctly such that they can be used effectively by end-users
Participate in workshops / demo / web sessions with the sales and / or with the prospects / customers
Impart Training/ Overview on Product Modules/ Features
On need basis travel with sales for demos, deal closures

Candidate Profile:

Bachelors/Masters degree
5+ years of Product Management experience with Enterprise software
Minimum 2+ years of Supply Chain, Logistics industry experience Strong functional knowledge of Logistics, Transportation and Warehousing
Excellent communication skills (both written and spoken English / Presentation/ Documentation)
Familiarization of Digital Technologies
Good team player and servant leader (capacity to work in a worldwide, distributed team)

Title: React Developer Jr
Location: Remote
Job Description:
Key Responsibilities:

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Must have understanding of the Web Application Development life cycle
• Ability to handle and construct visualisation for large amounts of data such as Gannt Charts, TreeGrid, Timeline Charts
• Follow all the phases of the software development lifecycle (implementation, deployment, and support)
• Determined to meet agreed upon project deadlines
• Improve application's performance
• Write Unit and UI Tests and Documentation
• Troubleshoot, Debug, maintain Quality standards
• Follow Agile process
• Adaptable approach to work, managing changes and workload with a positive attitude
• Stay up-to-date with Tech trends

Required Skills & Experience:

• 3-5 years of experience primarily with minimum of 2 years in React and redux
• Bachelor/Master’s degree in computer science, Engineering, or a related subject
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js Structures (such Functional components ,
Redux , Hooks, Context API’s )
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack,
NPM, etc.
• Ability to understand business requirements and translate them into technical
requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools such as Git, SVN,
• Typescript and redux framework exposure is a must
• Experience, Innovation in high performant Desktop Web Applications is a must
• Experience in developing PWA, Mobile Applications
• GraphQL will be added advantage
• Familiarity with Bootstrap, Material UI
• Prior experience with data structure libraries and design patterns
• Familiarity with modern front-end build pipelines and tools
Required Competencies:
• Good knowledge of product development lifecycle and process tools.
• Knowledge in SDLC process and Agile practices
• Good knowledge of design patterns
• Sound industry trends awareness.
• Knowledge of unit and system testing methodologies
• Ability to articulate and strong documentation skills

Title: Project Manager
‍Location: Bangalore
Responsibilities:

End to end project management for mid to large projects/programs
Ability to take complete ownership of the delivery of the offshore team which will comprise
of employees & vendor resources
Project Management of at-least 2 simultaneous projects
Ensure accurate estimation, planning and effective delivery within agreed schedule, cost,
scope & quality standards
Project controlling, measurement and metrics reporting
Administration of program risks and issues
Show autonomy in resolving operational issues by understanding the context, constraints
and possible work-around
Excellent ability to manage conflicts by analyzing the issues and applying assertiveness
whenever required
Management of project change, risk and issue processes
Create and update schedule(s)
Manage invoices, timesheets, purchase orders etc
Overall responsibility to ensure adherence to standards, processes & procedures. Work
with SQA to apply CMMi/Lean/Process improvement measures to enhance delivery
Maintain audit records & support SQA during Audits, CMMi certifications

Required Skill Set:

Overall IT experience of at least 8 years
Experience in both waterfall and agile methodologies are mandatory
At-least 2 years of PM experience in managing projects for large Retail customers
Prior hands on experience as Project Lead/Technical Lead in Leading & Managing Java
and web application projects
Ability to formulate Configuration & Release Management strategies
Experience with managing projects in multi vendor and onsite-offshore model
Effective coordination with on-site and other transversal teams (Architects, Quality
Assurance, Human Resource, Infrastructure, Information security, Support team, etc.)
Hands on with Microsoft Project and agile ceremonies
PMI/ACP Certification preferred
Excellent interpersonal & written communication skills
Self starter with a go-getter attitude

Title: Sr. Network Engineer (L3 Support and Build)
Location : Pune/Hyderabad
Experience: 8 to 12 years
Job Description:

Proven hands-on IT Network experience in Switching and Routing domain
Experience and expertise in implementation and support (L2 and L3) for DC LAN, Campus LAN, Wireless LAN and WAN
Technologies – Nexus 5K, 7K, 9K, Cisco Catalyst Switches, Cisco ISR routers, Cisco ASR Routers, Wireless LAN Controllers, preferably Cisco 2504, 5508, 5520 and Access Points, preferably Aironet 1142, 1602I, 3502I, 3702I/E, HP Aruba Switches and Wireless Access Points
L3 level Network Security Expertise on Checkpoint Firewalls, F5 load balancers (LTM, APM) Bluecat DNS / DHCP, AlgoSec, Zscaler / Bluecoat internet proxy
Deep understanding of networking protocols (such as IPSec, HSRP, BGP, OSPF, 802.11, QoS)
Hands-on experience with monitoring, network diagnostic and network analytics tools

Qualifications and Certifications:

Diploma or university degree in Engineering or Science
CCNP / CCIE Certification

Responsibilities:
Run (operations)

Proactive monitoring of the Network devices (alerts and alarms) and necessary response
Troubleshooting for network incidents and resolution
RCA –Root Cause Analysis for major incidents
Ownership of Incidents, Problems and Changes till closure
Change Management - Preparation and submission of CR requests, securing change window and implementation of changes
Proactive network maintenance
Configuration Management - CMDB Updates related to network assets
Vendor Management - Liaise with network vendors such as Cabling vendors, Field Services/Smart Hands/Hands and Feet vendors, Telecom Service Providers, Internet Service Providers and other IT personnel for troubleshooting and resolution

Build:

Implementation of network projects such as device refresh and upgrades
Installation, configuration, testing, UAT and commissioning of various network devices and services (e.g., routers, switches and QoS)
Software version upgrades including service packs, patches and hot fixes
Preparation of MOPs including roll-back plan

Title: ITONS Global Premise Network Engineer
Location : Hyderabad
No of Positions: 2
Shift: Must be flexible to work on shift
Job Description:

The Global Premise network engineer role manages and is responsible for the lifecycle delivery of network solutions (new & existing) which is includes the plan/design consultation with AT&T Technical Planning & Engineering teams, implementation activity (network deployment), network configuration, and troubleshooting (as needed) of complex redundant and secure multi-layer networks across several business service lines such as AT&T’s Conexus enterprise network infrastructure, Retail Core deployments, AT&T WIFI, & Direct TV premise locations.
This position requires a very strong technical engineering professional specializing in routing, switching, WAP’s, Controllers, project management, and network design/consultation. This role involves complex network solutions provisioning/configurations, engaging and working with AT&T partners in various areas of the business services lines which can include vendors and developers.

This role primarily supports network solution(s) build activities, however may straddle areas of network planning and design as a network consultant on several AT&T service lines listed above. Ongoing support includes network problem analysis and the deployment of software maintenance as necessary to address network outages, redundancy, reliability, performance, and resiliency. A minimum of 2 to 5 years’ experience in multiple disciplines of networking technology is ideal and recommended. This position requires a broad skill set across lifecycle management, network engineering, network design, network consultation, and project management.
*WIFI (WAP,Controllers, & Prime), Network Automation, Scripting and network orchestration experience and knowledge is in high regarded and required for this role.

The following skills and experience are required for this position:

Advanced level knowledge of Cisco Routers & Switches
Experience and knowledge in troubleshooting layer 2 and 3 routing and switching issues
Technical leadership and experience during high visibility outages and maintenance activity.
Technical consultative skills and the ability to lead and manage projects.
Technical Support for critical situations
Demonstrate excellent organizational, interpersonal, oral, written communications and customer service skills.
Strong understanding of TCP/IP, OSI Model, CIDR, LAN/WAN protocols.
Experience with configuring and troubleshooting OSPF, HSRP, VRRP, Hot-standby and BGP
Familiarity w/ firewall/VPN theory and configuration/troubleshooting
Solid understanding of network routing concepts and practical experience configuring & following protocols on Cisco routers.
Experience in the design and review/validation of network design (traffic flows, including gathering and planning for security requirements, component interoperability)
Demonstrate focus and commitment to timely delivery of services
Dedicated customer (internal/external) focus and is able to deal with escalations and multiple installation projects/priorities simultaneously

The ideal candidate would have most of the following:

CCNA (Cisco Certified Network Associate)
CCNP (Cisco Certified Network Professional)
Extensive experience with network configuration activity in a large production network environment
Understands and adheres to Change Management standards/protocol
Common Knowledge of Layer 1 & 2 architectures and technologies
WIFI technology experience
WAP / Controller / Prime experience

Additional Skill areas of interest:

CCIE or Background as a technology consultant
Experience as a solutions architect or integrator
Scripting knowledge and experience (Ansible)
Network automation/orchestration knowledge and experience
MS Excel Knowledge and experience (pivot tables and advanced formulas)
SharePoint Knowledge and experience

Title: QA with IVR
Location: Remote
Experience: 3-6 years
QA – for Digital Channel and IVR Skills.
Good to have Skills:

Understand system components and call flow with routing, WWE, reporting, dependencies with upstream and downstream systems
Ability to identify goals, gather requirements and define performance test strategy
Understand baseline performance metrics
Identify critical call flows and model load scenarios
Determine test data requirements and gather test data
Automate call flows using CYARA and parameterize scenarios
Interpret performance test results and determine bottlenecks

In digital channel:

Analyze user stories in the sprint and add QA tasks with effort to the user stories in Rally
Draft testcases in excel and upload to Rally
Execution of test cases (Manual)
Work with WWE team for End to End testing projects
Show demo to business team at the end of sprint whenever necessary
Everyday dev call with Dev team and tech lead, scrum calls with Scrum Master, Product Owner and business

On IVR, below are the activities QA conduct:

Tagging ourselves in the available User stories from the scrum board.
Reviewing and drafting testcases using excel and upload in Rally tool
Execution of User stories (Mostly Cyara and part Manual)
Customer demos (limited to few teams alone)
Collaboration with POs and tech leads on QA LOEs or blockers on daily or weekly team

Title: Software Engineer (Flutter Developer)
Location: Noida
Education Qualifications: Graduate or Postgraduate (B.E/MCA) full time.
Skill Required:
Technical skills (Mandatory):

MVC and MVVM design patter Flutter, Flutter version 2+, Getx and Bloc , Firebase APIs, Google Map APIs, Oops concepts, Core Java , Android developer tools, Android UI and SDK, multi-threading programming, Understanding of RESTful API design principles, understanding of XML, JSON, Web Services, SQLite, Experience with Android services, Broadcast receiver.

Technical skills (Desirable):

Native Android and IOS Application Development, Kotlin, MySQL, SQL, Experience with network Lib Volley, Retrofit, App security Proguard, RX Android, Jetpack libs, DI(dependency injection) design pattern.

Soft skills: Excellent Communication skills, Self-driven and innovative, ability to learn new things.

Roles & Responsibilities:

Must have at least 2+ years in mobile software development
Must have at least 1+ years of experience in Flutter development
Proven ability to write readable code, create extensive documentation for existing code, and refactor the previously written code into a readable state.
Proven experience in both mobile and software development
Has proficient experience working with a version control and continuous integration systems (e.g., Git)
Has experience with third-party libraries and APIs
Solid understanding of the full mobile development lifecycle, including automated testing and building
Solid knowledge in building and deploying moderate to complex Flutter applications
Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
Knowledge of translating UI/ UX designs into code
Knowledge of Location Services, Maps, and other common iOS/ Android libraries
Experience working in an Agile environment.

Experience: 1 Year - 2 years of relevant experience

Mandatory Experience:

Must have built at least 4+ Android and iOS applications using Flutter and published in play store and App store.
Hands on experience in developing Android and IOS application.

Title: Data Scientist
Location: Noida
Educational Qualifications: Graduate or Postgraduate in Economics, Statistics, Mathematics, or a related field full time.
Experience: 3+ years
Skill Required:
Data Science(Mandatory): Statistical model building, Ensemble methods, deep learning, supervised and unsupervised learning. Logistic regression, time series analysis, cluster analysis, deep learning.
Technical skills (Mandatory): Python, Cloud computing (GCP or AWS), Advanced Excel.
Technical skills (Desirable): Big data, Hive, Hadoop, Power BI or equivalent visualization tool, Spark.
Soft skills: Excellent Communication skills, Self-driven and innovative.
Roles & Responsibilities:

To use machine learning, data mining and statistical techniques to create new, scalable solutions for business problems.
Design, develop and evaluate highly innovative models for predictive learning.
Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation.

Mandatory Experience:

Hands on experience in developing machine learning, deep learning, and/or other related modelling techniques.
Hands-on experience in data preparation, data wrangling, train model, test model and deployment.

Desired Experience:

Experience in developing interactive chatbots.
Data Visualization skills.
Statistical modeling techniques such as:

Pattern Mining
Decision trees
Support Vector Machines
Random Forests
Clustering
Association Rule Mining

Must have strong concepts on Algorithm & Data Structure.
Strong understanding of theories, principles, and practices of above techniques.
Excellent hands-on knowledge of modeling tool, either python.
Good to have Chat bot experience.

Title: React Team Lead
Location: Remote
Key Responsibilities:

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Must have understanding of the Web Application Development life cycle
• Ability to handle and construct visualisation for large amounts of data such as Gannt Charts, TreeGrid, Timeline Charts
• Follow all the phases of the software development lifecycle (implementation, deployment, and support)
• Coordinate closely with managers and other stakeholders to deliver according to stakeholder needs.
• Determined to meet agreed upon project deadlines
• Improve application's performance
• Write Unit and UI Tests and Documentation
• Troubleshoot, Debug, maintain Quality standards
• Follow Agile process
• Adaptable approach to work, managing changes and workload with a positive attitude
• Stay up-to-date with Tech trends

Required Skills & Experience:

• 7+ years of experience primarily with minimum of 3 years in React and redux
• Bachelor/Master’s degree in computer science, Engineering, or a related subject
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript
object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js Structures (such Functional components ,
Redux , Hooks, Context API’s )
• Familiarity with newer specifications of EcmaScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack,
NPM, etc.
• Ability to understand business requirements and translate them into technical
requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools such as Git, SVN,
• Typescript and redux framework exposure is a must
• Experience, Innovation in high performant Desktop Web Applications is a must
• Experience in developing PWA, Mobile Applications
• GraphQL will be added advantage
• Familiarity with Bootstrap, Material UI
• Prior experience with data structure libraries and design patterns
• Familiarity with modern front-end build pipelines and tools
Required Competencies:
• Good knowledge of product development lifecycle and process tools.
• Knowledge in SDLC process and Agile practices
• Good knowledge of design patterns
• Sound industry trends awareness.
• Knowledge of unit and system testing methodologies
• Ability to articulate and strong documentation skills

Title: Tier 3 Network Engineer
‍Location: Bangalore
Job Description:
‍As a Network engineers that enjoy solving problems, You will have strong network troubleshooting skills, drive to ensure robust network performance, and support secure communications with a high number of connected customers.
Role & Responsibilities:

Network Engineer will be responsible for network Operations and Infrastructure Services regionally and globally. As part of Network Team, the candidate's responsibilities will include day to day hands-on network operations management, service management, change management etc.., participation in on-call rotations, create and maintain documentation
This environment includes but is not limited to Cisco and Juniper router, switches CISCO ASA Firewalls, CISCO ACI and SD-WAN
Knowledge of Routing and switching design, Wireless Design configuration, implementation, and support
Understanding of routing and switching protocols including but not limited to; BGP, OSPF, HSRP, Spanning Tree.
Overall understanding of CISCO products.
Firewall /VPN - configuring access rules, configuring site-to-site and remote VPN's. troubleshooting
Must be proficient with network monitoring tools like Nagios etc and experience in any opensource tools a plus
Cloud experience is highly desirable.
experience with network troubleshooting and resolution of very complex routing problems

Required Technical and Professional Expertise:

Min 3+ years of experience focused on Data Center network support and implementation
Min 3+ years of core switching, routing, MPLS and Firewalls
Min 3+ years' experience in enterprise-level networking in TCP/IP routing protocols
Minimum of 2 years experience in networking & wireless.
Wireless protocols( 802.11).
Hands on experience on the WLC and Access points.
Knowledge zone director and smart zone.
Knowledge on WLAN creation and trouble troubleshooting.
Knowledge on site survey.
Knowledge in cisco / Aruba wireless devices.
Knowledge in Ruckus is added advantage.
Knowledge on packet capture and hands on experience on Wireshark tool.
Exposure to CISCO UCS platform and related switching configurations
Experience deploying and maintaining wide area networks with emphasis on IPSEC, L2L VPN and Remote Access VPN
Networking and security architectural and engineering, support experience across local, regional and global domain.

Preferred Technical And Professional Expertise:

CCNP or equivalent industry &/or business networking experience desired
Deeper experience in Wireless Technologies
Working in collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
Ambitious individuals who can work under their own direction towards agreed targets/goals and with a creative approach to work
Intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to the team effort by accomplishing related results as needed
Up-to-date technical knowledge

Title: Tier 1.5 Network Engineer
‍Location: Hyderabad
Education and Qualifications:
2 to 5 years of experience in Technical Service desk as network engineer, Incident management team, NOC, Networking, Telecommunication.
ITIL & CCNA Certification would be an added advantage.
Job Summary:
Integrated Service Experience (ISE) Engineer Network Ops will perform a multi-functional maintenance role in support of WAN/LAN, SDWAN, Wireless technologies, performance monitoring and skilled in handling Global customer base. ISE Engineer Network Ops will be the point of contact for the network issues proactively detected or reactively called in by the customer. To perform this function, a multitude of support centers, vendors, customer, tools, processes, telephone and systems will be utilized to bring the issues to resolution.
Role & Responsibilities:

Primary responsibility is customer service and support.
SPOC for Customer, Customer communication
Being present and available to clients requiring technical assistance.
Respond to email and inbound calls and also need to make out calls where ever its required.
Become familiar with each client and their respective applications.
Provide 24x7 Support for monitoring incident alerts through device management tool.
Interface with Local customer Site Contacts & vendors.
Understand, analyze and troubleshoot incidents until resolution.
Own Site Level issues.
Update the ticketing tool with regular updates.
Interface with transport team to work with PTT/ISP for Circuit break fix issues.
Following appropriate escalation matrix to restore the service
Performance Monitoring
24x7 Monitoring of Bandwidth utilization monitoring via Net Dialog application.
Tracking of Notification of Threshold breaches across multiple service lines including WAN/Hosting/Storage.
Analyze Technical data, Application traffic per site and user and major contributors and root cause of high utilization.
Customer notification of Top Talkers, Utilization and Traffic Analysis reports.
Partner with LCM Engineering/Architects to reroute traffic.
Traffic Analysis & Reports for LCM team for specific sites.

Technical skills:

Very Good Knowledge on LAN and WAN terminologies
Basic knowledge on SDN/SDWAN – Viptela, Velocloud, 128T, SilverPeak, ENCS
Experience in LAN Switching, WAN Router protocols, routing and configuration
Working knowledge on TCP/ IP, Layer 2 & Layer 3 Switches, LL & ISEN.
Working knowledge Wireless Network & Wireless Security
Basics of VPN and Firewall, Routers, Switches configuration, Configuration and Customization of IP routing gateways.
Information about Fiber Optics Cables and Fiber Optics Terminating devices.
Hands on in using the Network monitoring and performance monitoring tools like Ethereal, Route Explorer, Net Flow, Wireshark, Nessus, Netbrain, SolarWinds etc.,
Identifying the top users, top applications, ports , type of traffic etc., using the monitoring tools
Knowledge on Transport technologies such as MPLS, Frame Relay, ATM, etc.
NOC experience would be added advantage. Service oriented and customer focus.
Hard working, strong problem-solving skills with creative and analytical mind set
Good verbal and written communication skills

General Requirements::

Professional approach and helpful attitude; good interpersonal skills and ability to work well with others.
Ability to utilize the applications for Microsoft Office for support, reporting and documentation.
Excellent oral and written communication skills.
Ability to provide technical support over the phone; good voice call handling skills, professional demeanor, previous customer service experience strongly desired.
Good problem-solving skills; ability to visualize a problem or situation and think abstractly to solve it.
Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations.
Creativity. Ability to think around problems and come up with creative solutions is helpful.

Title: SMTS Full stack Java
‍Experience: 2.5 - 5 Years
Education and Qualifications:
B.Tech (CS/IT)/ MCA
Major Responsibility/ Job Responsibility:

Strong knowledge with Java frameworks (Spring Boot, Hibernate, Mybatis)
Strong core Java 7 or Java 8 skills (with good understanding of multithreading and performance tuning)
Strong understanding of object-oriented design patterns.
Strong experience in Architecture & Designing, Web services (Rest or SOAP)
Strong understanding and experience on JavaScript (object oriented), AJAX, JQuery, Anuglar 4 and above
Good knowledge on SQL and PL/SQL for Postgres,Oracle database
Good understanding of application and web servers – JBOSS,TOMCAT,JETTY
Hands- on experience for Eclipse IDE
Self-learner willing to experiment with latest features
Team player, willing to take responsibility and contribute
Experience in Waterfall/Agile development
Good communication skills both written and oral.
Hands on Experience with Unit Testing of Application using Junit Framework.

Technical skills:

2-5 years of total IT experience
Strong knowledge with Java frameworks (Spring boot, Hibernate, mybatis,)
Strong core Java 7 or Java 8 skills (with good understanding of multithreading and performance tuning)
Strong understanding and experience on JavaScript (object oriented), AJAX, JQuery, Anuglar 4 and above
Good knowledge on Jasper Reports, iReports & XML
Good knowledge on SQL or PL/SQL for Postgres, MySQL, Oracle database.
Good understanding of application and web servers – JBOSS,TOMCAT,JETTY

Desirable:

Experience in short release cycles & full software life cycle.
Entire SDLC knowledge
Demonstrated problem solving, analytic and troubleshooting skills.
Basic/Advanced Java Certification

Special Skills (If Any):

Experience in Performance Tuning and creation of secured applications
Experience with high volume and highly scalable application is a plus.
Experience in Transport, Logistics & Finance domain

Title: Citrix Engineer
Location: Remote
General Responsibilities:‍

Primarily responsible for the design, implementation, and support of solutions related to Citrix projects and initiatives.
Responsible for performance tuning and providing a high availability XenApp environment to eliminate single points of failure.
Installation/Configuration/Managing XenApp and XenDesktop virtualization
Design, plan and migrate legacy environment and supporting upgrades.
Administering Citrix Provisioning Services (PVS) 7.x or later versions
Configure and support NetScaler and Access Gateway solutions to support scalable delivery of applications
Assist L1 and L2 teams with Citrix XenApp/Xendesktop VDI/client Issues
User Profile Management
XenApp/Xendesktop resource Capacity Planning and Optimization.
Monitor and test system performance; prepare and deliver system performance statistics and reports.
Accurately maintain all documentation as it relates to configuration, processes, service records, asset inventories, topologies, administration manuals, job instructions, support contacts etc.
Build and maintain automation scripts in PowerShell
Provide technical analysis, resolve problems, and propose solutions.
Support security administration (group policy and permissions; vulnerability scans, audits, and mitigations; patch management)
Implement Group Policy Objects (GPO), DISA STIGs, ePO and ACAS implementations and continuous monitoring
Must participate in the weekly rotational after-hours on-call support. Must be available for after-hours on-call 24x7 support.
MSSQL management.